Question 1

Do I need to be home during the service?

Accepted Answer

No. As long as we have access to the areas being serviced — backyard gate, water spigot — you don't need to be present. We'll send a photo report when the job is complete.

Question 2

Are you insured and bonded?

Accepted Answer

Yes. Curb Appeal Co. is fully insured and bonded. We carry general liability coverage to protect your property on every job.

Question 3

What areas do you serve?

Accepted Answer

We serve Eugene, Junction City, Creswell, Cottage Grove, Veneta, and Coburg. Contact us for locations outside these areas.

Question 4

How do I get started?

Accepted Answer

Book a free consultation. We'll visit the property, walk through what needs attention, and give you an upfront price. No obligation.

Question 5

How long does a typical visit take?

Accepted Answer

It depends on the scope. A standard curb appeal refresh for a residential property usually takes 2–4 hours. Commercial porter visits are typically 1–2 hours.

Question 6

What forms of payment do you accept?

Accepted Answer

We accept cash, check, and all major credit cards.

Question 7

Do you offer recurring service plans?

Accepted Answer

Yes. We offer ongoing maintenance programs for both residential and commercial clients. Our residential Maintenance Plan and commercial monthly packages keep your property consistently sharp.

Question 8

Are the package prices firm?

Accepted Answer

The ranges shown are starting points. Your final price depends on property size, scope, and condition. The free on-site consultation sets the exact number — no surprises.

Question 9

Is a deposit required?

Accepted Answer

For standard residential jobs, no deposit is required. For larger commercial contracts or multi-day projects, we may request a 50% deposit upfront.

Question 10

Do you charge extra for larger properties?

Accepted Answer

Yes. The packages reflect typical property sizes. Larger lots or properties with extra square footage are quoted individually during the consultation.

Question 11

What's covered in the free consultation?

Accepted Answer

An in-person walk of your property. We identify what needs attention, explain what we recommend and why, and provide a written quote. Takes about 20–30 minutes with no obligation.

Question 12

Will pressure washing damage my siding or landscaping?

Accepted Answer

Done correctly, no. We assess the surface before selecting pressure and technique. For delicate materials — painted siding, wood, roofs — we use soft wash instead of high-pressure equipment.

Question 13

How far in advance should I book before listing a home?

Accepted Answer

We recommend booking at least 1–2 weeks before listing photos or showings. This allows time to schedule and lets treated surfaces dry fully before the camera crew arrives.

Question 14

Do I need to move furniture or planters before the visit?

Accepted Answer

If possible, yes — it helps us do a more thorough job. We can also move lightweight items on-site with your permission. We'll coordinate details before we arrive.

Question 15

Do Realtors use curb appeal services before listing a home?

Accepted Answer

Yes — and it's one of the highest-return moves a listing agent can make. Most realtors in Eugene request curb appeal services before photos or showings to maximize buyer first impressions. We work directly with agents on listing timelines and can prioritize scheduling around photo days.

Question 16

How quickly can you prepare a property for sale?

Accepted Answer

We can typically schedule real estate listing preparation in Eugene within 3–7 days of your request. For urgent timelines, contact us directly — we do our best to accommodate listings with tight photo or showing schedules.

Question 17

Do you offer pressure washing before listing photos?

Accepted Answer

Yes. Pressure washing is included in our Listing Ready and Showcase packages, and can be added to any service as a standalone. We recommend scheduling pressure washing at least 48 hours before photos so surfaces are fully dry and looking their best on camera.

Question 18

Do you offer month-to-month or annual contracts?

Accepted Answer

Both. Month-to-month gives you flexibility; annual contracts lock in your rate and ensure priority scheduling.

Question 19

Can you service properties before or after business hours?

Accepted Answer

Yes. Night porter and early morning services are available. Many commercial clients prefer pre-opening visits so the property is presentation-ready when doors open.

Question 20

What if we need something outside the regular scope?

Accepted Answer

Scope adjustments are straightforward. Add-on services can be requested at any time, and we'll provide a quick price for anything outside your standing agreement.

Question 21

Do you provide recurring maintenance plans for commercial properties?

Accepted Answer

Yes. Our commercial property maintenance plans in Eugene run on weekly schedules — 2–3 visits per week for smaller properties, 5 visits per week for higher-traffic locations. Plans are available month-to-month or on annual contracts.

Frequently Asked Questions

General Questions

Pricing & Estimates

Residential & Real Estate

Commercial & Night Porter

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